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Customeyes and their customers.. We do practice what we preach and on a regular basis we make sure that we find out what are clients really think about us. The feed back is always illuminating and often not for the right reasons.Having said that we have never lost a client because we have let them down it’s [...] Kwik Fit on the phone… There I was just trying to get my head around the election results, who should do what, what would be best for the country etc when the phone goes. I was not really switched into phone mode as I had just left Nick Robinson untangling the various options available in the power [...] Yippee I am always pleased to hear that companies are actually listening to their customers and implementing useful things. It seems that too many companies talk a great fight but rarely go that extra mile in doing anything constructive for their customers. Talk Talk have had a pretty rocky press in terms of customer care so its refreshing [...] When the going gets tough… There are far too many people who are being cautious about economic recovery and some who are launching themselves into new ventures with a sense of real confidence. Recession has polarised people into caution and entrepreneurial Gung ho. Both camps have a stack of evidence to suggest that there stance is the [...] Customer [...] Persistence will beat Resistance Wales in their Six Nations victory over Scotland today showed that persistence is everything.Despite what seemed a certain win for Scotland the dogged determination to win prevailed for the Welsh. The desire to succeed is a powerful driver and if you have the “expect it to get it” attitude then you will have [...] |
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