lost sales

Phone day success

by admin on November 8, 2010

Monday has been a phone day and it’s been surprisingly successfull. No huge global, trans-national or even minor companies have elected to use Customeyes….so far… There has been no major rush that I can detect to browse my web site and discover more about us. The plan was to instigate all contact by phone first [...]

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Walk aways

by admin on July 20, 2010

Walk A Way without spending Customer experience feedback often never even begins because customers get fed up and can’t be bothered to wait to be served…they go away empty handed. I have noticed that in our local Waitrose the single basket paying area is so poorly laid out that customers wait in a long line [...]

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