This mobile is just a bit too big...

Monday has been a phone day and it’s been surprisingly successfull.

No huge global, trans-national or even minor companies have elected to use Customeyes….so far…

There has been no major rush that I can detect to browse my web site and discover more about us.

The plan was to instigate all contact by phone first and then follow up with email or letter.Too often I think that my electronic effort gets lost some where between my keyboard and intended inbox. The sense of frustration that a great message is being sat on and not used can be too much to deal with.

Why haven’t they got back to me yet? Are they there? Did I send it to the right person? All these questions can ruin your day.Often the wrong person who gets your email will not forward it to the right person.

Email is not perfect nor is the phone, but, the phone allows a good rapport to be developed and is a useful intelligence device.

I discovered today that the named person on my contact list was not always the person who has responsibility or decision making sign off.I learnt from many calls of future plans that I can now factor into my new business drive.

Information was imparted from some calls that allowed me there and then to change tack and mould my offering to their needs.

I achieved more in half an hour on the phone with one prospect than I could have achieved in weeks had I have gone the email route to begin the relationship building.. The call allowed me to move the contact from my “suspect” list to my “prospect” list straight away.My lists are now better and more organised thanks to calling.

Go on, set aside a morning,grab your phone and get calling…you can get some new customers and maybe if you’re brave call some lapsed ones…

Persistence will beat Resistance

Wales in their Six Nations victory over Scotland today showed that persistence is everything.Despite what seemed a certain win for Scotland the dogged determination to win prevailed for the Welsh.

The desire to succeed is a powerful driver and if you have the “expect it to get it” attitude then you will have a higher chance of success than some one who lacks that self belief.Once you have attained a winning attitude then achiever fever takes over and what once  seemed impossible becomes almost second nature.