*Common Sense Customer Research to gather Business Intelligence to remain Adaptable.
You will be not be running the same company in a years time that you are running today…your offering will have been tweaked,its commercial evolution…you need a strategy that keeps pace.
Customeyes how you approach research to stay ahead of the competition
Customer Research should focus on…
- New Customers – Lead generation -Who are they and what sectors are emerging ..
- Existing/ Lapsed Customer
- Competitors Customers – these are customers you don’t yet have…think about getting them
- Competitor Intelligence -
- More business comes from existing customers…yes and so do more referrals and feedback on competitors…
- Customer Research is the Best New Business tool out there – it improves existing customer experience and helps to get more customers
- Social Media Research and Social Media Strategy - Training and Implementation
- Competitor and Market Intelligence
- Real Time Research - using social media to help build brand advocacy
- Mystery Intelligence Services - shopping,calling,emailing Mystery shopping but better…every size company benefits
- Drop In Sessions
- Exit Surveys
- Focus Groups
To find out more please contact us or call 01442 876 038 to chat about ho we might be able to help with your Adaptability Strategy..